UNDER-ESTIMATE & OVER-DELIVER
While we ask you to please allow for the times below, they actually give us a bit of 'wriggle room' -- just in case something happens or if we're having a crazy-busy period.
For example, our checking process might find an error and we need to re-print, or a machine may need servicing -- it still holds up the process.
But we do love to surprise you with an early delivery wherever possible...
...we just don't want you to count on it as expected.
TURNAROUND TIMES START FROM WHEN COMPLETE, CORRECT AND FINAL PRINT READY ARTWORK IS RECEIVED. ANY CHANGES/EDITS OR ADDITIONS TO ARTWORK, OR EXTRA ORDER ITEMS WILL IMPACT YOUR TURNAROUND.
(Please note for Priority Processing your order and correct artwork MUST be received by 8am WST to be same day shipped.)
Once The Printery has received your completed order, paid and complete with correct artwork, our processing times are as follows:
For Turnaround times for Rigid Signage and Posters click here
For Turnaround times for large or complex custom print orders click here
Digital Printing (CMYK & White Ink)
REGULAR: 3 FULL Business Days + Shipping
PRIORITY: 1 FULL Business Day + Shipping (must be received by 8am WST to be shipped same day)
PLUS add an EXTRA day for each of these additional processes: die cutting, edge foiling and custom drilling.
DIGITAL CUSTOM DIE CUTTING Please be aware that larger quantities and/or intricate designs may increase turnaround times for digitally die cut products. If your die line is unsuitable for digital die cutting one of our Customer Happiness Managers will contact you to discuss alternatives.
DUPLEXING (gluing sheets together) requires time to gently dry so we require an additional TWO business days.
Stickers / Labels (Digital CMYK)
REGULAR: 4 FULL Business Days (includes die cutting) + Shipping
PRIORITY: 2 FULL Business Day (includes die cutting) + Shipping (must be received by 8am WST to be shipped same day)
Stickers / Labels (Digital Gold/Silver)
Longer turnaround times than standard digital printing
REGULAR: 5 FULL Business Days (includes die cutting) + Shipping
PRIORITY: PRIORITY: 3 FULL Business Day (includes die cutting) + Shipping (must be received by 8am WST to be shipped same day) (must be received by 8am WST to be shipped on day 3)
DIGITAL CUSTOM DIE CUTTING FOR STICKERS / LABELS Please be aware that larger quantities and/or intricate designs may increase turnaround times for digitally die cut products. If your die line is unsuitable for digital die cutting one of our Customer Happiness Managers will contact you to discuss alternatives.
Digital Printing (CMYK) on Indie Handmade
Longer turnaround times than standard digital printing
Please add 2 business days, for example:
REGULAR: 3 FULL Business Days + 2 extra Business Days = 5 business days + Shipping
PRIORITY: 1 FULL Business Day + 2 extra Business Days = 3 business days + Shipping (must be received by 8am WST to be shipped on day 3)
Digital Gold/Silver/Metallics
Longer turnaround times than standard digital printing
Please add 2 business days, for example:
REGULAR: 3 FULL Business Days + 2 extra Business Days = 5 business days + Shipping
PRIORITY: 1 FULL Business Day + 2 extra Business Days = 3 business days + Shipping (must be received by 8am WST to be shipped on day 3)
PLUS add an EXTRA day for each of these additional processes: die cutting, edge foiling and custom drilling.
DIGITAL CUSTOM DIE CUTTING Please be aware that larger quantities and/or intricate designs may increase turnaround times for digitally die cut products. If your die line is unsuitable for digital die cutting one of our Customer Happiness Managers will contact you to discuss alternatives.
DUPLEXING (gluing sheets together) requires time to gently dry so we require an additional TWO business days.
Blind Embossing, 1 Colour Letterpress or 1 Colour Foil (includes digital + 1 colour letterpress or foil)
REGULAR: 10 FULL Business Days + Shipping
PRIORITY: 6 FULL Business Days + Shipping (must be received by 8am WST to be shipped day 6)
PLUS add an EXTRA day for each additional process (die cut, foil, second colour foil, edge foil, letterpress or second letterpress colour)
DUPLEXING (gluing sheets together) requires time to gently dry so we require an additional TWO business days.
EXAMPLE 1:
1 Colour Letterpress
REGULAR: 10 Working Days + Shipping
PRIORITY: 6 Working Days + Shipping
EXAMPLE 2:
2 Colour Letterpress
REGULAR: 11 Working Days + Shipping
PRIORITY: 7 Working Days + Shipping
EXAMPLE 3:
1 Colour Letterpress + 1 Colour Foil + Duplex + Edge Foil
REGULAR: 13 Working Days + Shipping
PRIORITY: 9 Working Days + Shipping
For more information on shipping times go here.
For Make to Order (MTO) turnaround times go here.
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